Digital goods
Resources are delivered instantly and cannot be returned. Because of this, purchases are generally final once the download has been accessed.
Resources are delivered instantly and cannot be returned. Because of this, purchases are generally final once the download has been accessed.
We refund when a resource is materially broken and we cannot fix it, when you were charged twice, or when a payment was made in error and the download was never accessed.
Open a support ticket with your order reference and a description of the problem. We respond to refund requests before closing them.
The license issued for that purchase is deactivated and the resource may no longer be used on your servers.